FAQs

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Why would I use OMF to make my international transfers?
OMF are professionals in foreign exchange and have been transacting FX for clients since 1987. OMF are a major intermediary in the foreign exchange market and deal with clients at every level, from retail and small companies to the largest investment banks in the world, transacting over 50 billion dollars every month. All of our advisors are highly experienced and are all qualified to give personal financial advice. This means you will get our best service and our best pricing every time.

How do I open an account with OMF?
Opening an Account is simple. Please visit the set up an account page where you can download the Account application form.

Will I be charged any fees?
There are no charges to set up an account or to use our online payment system. We may charge TT (telegraphic transfer) fees for transactions under AUD10,000. Refer to our Financial Services Guide.

How do I transfer funds to OMF?
Once you instruct us to exchange your currency, you will receive a confirmation with details of the order and our bank details. You can either arrange a bank transfer to OMF or use BPay.

Can I deal with OMF outside business hours?
Yes, OMF has a 24 hour dealing desk you can call on 1800 140 344 where our dealers can assist you. Also our online payments system is available around the clock so you can exchange currency, book spot and forward deals and arrange for funds to be transferred globally on our secure platform.

What currencies can OMF deal in?
We can deal in the following currencies:
Australian Dollars (AUD)
New Zealand Dollars (NZD)
US Dollars (USD)
Euros (EUR)
Great Britain Pounds (GBP)
Japanese Yen (JPY)
Swiss Francs (CHF)
Canadian Dollars (CAD)
Hong Kong Dollars (HKD)
Singapore Dollars (SGD)
Thai Baht (THB)
South African Rand (ZAR)
Fijian Dollars (FJD)
Swedish Kroner (SEK)
Norwegian Kroner (NOK)
Chinese Yuan (CNY)

How can OMF provide such competitive exchange rates?
We have the ability to access interbank rates and liquidity which are usually only available to large financial intuitions. As broking and currency transfers are our core business we have no requirements for a significant retail branch network. Our low overheads mean we can pass those cost savings directly onto our clients.

Is OMF licenced?
Yes OMF holds an Australian Financial Services Licence (AFSL 485351) which permits us to deal with clients in Australia in several financial products.

Is my money safe with OMF?
Client money is held in segregated client fund accounts separate from OMF company funds, where it is held on your behalf. This is a legal requirement and a condition of our financial services license.

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